**Refund and Cancellation Policy for Smile Makers Foundation**

At Smile Makers Foundation, we strive to ensure a smooth and satisfying experience for all our donors. This Refund and Cancellation Policy outlines the conditions under which donations can be refunded or canceled.

**1. Donation Refund Policy**

**1.1 Refund Requests**

Donors may request a refund for their donation under the following conditions:

duplicated- **Erroneous Donation:** If you made an incorrect donation amount or duplicate donations by mistake.

**Fraudulent Transaction:** If you believe your donation was made fraudulently or without your authorization.

**1.2 Refund Process**

To request a refund, please contact us within 30 days of the donation date with the following information:

Your full name

- Donation amount

Date of donation

- Transaction ID or receipt number

Reason for the refund request

**1.3 Processing Refunds**

Upon receiving your refund request, we will review it and respond within 7 business days. If approved, the refund will be processed using the original payment method. Please allow 5–10 business days for the refund to appear in your account.

**2. Donation Cancellation Policy**

**2.1 Cancellation Requests**

If you wish to cancel a recurring donation, you can do so at any time. Please provide us with the following information to process your cancellation request:

- Your full name

Email address

date- Date of the last donation

Reason for cancellation

**2.2 Processing Cancellations**

Upon receiving your cancellation request, we will process it within 5 business days. You will receive a confirmation email once your recurring donation has been canceled. No further donations will be charged to your account after the cancellation is processed.

**3. Contact Information**

For any questions or to request a refund or cancellation, please contact us at:

Smile Makers Foundation  

Road,63,Belgachia Road Kolkata, 700037

Smilemakersinfo1@gmail.com

**4. Changes to This Policy**

We may update this Refund and Cancellation Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.

Thank you for your generous support of Smile Makers Foundation. Your contributions make a significant difference in the lives of those we serve.